Terms of Service

These Terms govern your use of LensQuay (lensquay.com). By creating an account or using the platform, you agree to them. If you don’t agree, please don’t use LensQuay.

1. The platform

LensQuay is a UK platform that helps photographers showcase their work, win jobs, and sell client galleries, and helps clients find and book photographers. For bookings arranged between photographers and clients, LensQuay is a facilitator, not a party to the contract for photography services — that contract is between the photographer and the client.

2. Accounts

• You must be at least 18 to hold a paid account and provide accurate information.
• You’re responsible for keeping your login secure and for activity on your account.
• We may suspend or close accounts that breach these Terms or misuse the platform.

3. Subscriptions, tokens & billing

• Paid plans (Pro, Pro+) and add-ons are billed in advance on a recurring basis via our payment provider until cancelled.
• You can cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable.
• Bid tokens are a digital credit used to submit quotes on jobs. Tokens are non-refundable and have no cash value.
• Prices are in GBP and may change on notice; changes won’t affect the period you’ve already paid for.

4. Galleries, content & intellectual property

• You retain ownership of the photographs and content you upload. You grant LensQuay a licence to host, store, watermark, resize and display your content solely to operate the service.
• You must have the rights to everything you upload and the consent of identifiable people where required.
• When a client purchases photographs, they receive a personal-use licence to those images unless the photographer agrees otherwise. Photographers set their own prices.

5. Payments & sales

Payments are processed by Stripe. During the current launch phase, LensQuay takes 0% commission on gallery sales; we’ll give notice before introducing any commission. Photographers are responsible for their own tax obligations on income earned.

6. Acceptable use

You agree not to: upload unlawful, infringing or harmful content; harass other users; scrape or misuse the platform; attempt to bypass payment or access controls; or use LensQuay to send spam. We may remove content and suspend accounts that breach this.

7. Disclaimers & liability

The platform is provided “as is”. To the fullest extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, or for disputes between photographers and clients. Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud). Where we are liable, our total liability is limited to the amount you paid us in the 12 months before the claim.

8. Termination

You can close your account at any time. We may suspend or end access if you breach these Terms. Some provisions survive termination (including IP, payment and liability terms).

9. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

10. Changes & contact

We may update these Terms; we’ll post changes here and update the date above. Questions? Email hello@lensquay.com.